Privacy

At H&E Bookkeeping, your privacy is important to us. This Privacy Statement explains how we collect, use, disclose, and safeguard your information when you visit our website and use our bookkeeping services.

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1. Information We Collect

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We may collect personal information that you voluntarily provide to us when you:

• Contact us via our website, email, or phone

• Sign up for our services

• Subscribe to our newsletter or request resources

This information may include:

• Full name

• Email address

• Phone number

• Business information

• Financial records relevant to bookkeeping services

We also automatically collect certain non-personal information through cookies and analytics tools, such as:

• Browser type and version

• IP address

• Pages visited on our site

• Time and date of your visit

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2. How We Use Your Information

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We use the information we collect to:

• Provide and manage bookkeeping and related services

• Communicate with you regarding your account or inquiries

• Send newsletters, updates, or promotional material (you can opt out)

• Improve our website and services

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3. How We Share Your Information

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We do not sell or rent your personal information. We may share your information with:

• Trusted third-party service providers who help us operate our business (e.g., cloud storage, email services)

• Legal authorities if required by law or to protect our rights

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4. Data Security

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We implement industry-standard security measures to protect your personal and financial information. However, no online transmission or storage system is 100% secure, so we cannot guarantee absolute security.

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5. Your Rights

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You have the right to:

• Access the personal data we hold about you

• Request corrections or updates

• Request deletion of your data (subject to legal and contractual obligations)

To make any of these requests, please contact us at chloe@handebookkeeping.com.au

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6. Third-Party Links

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Our website may contain links to other websites. We are not responsible for the privacy practices or content of those third-party sites.

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7. Changes to This Privacy Statement

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We may update this Privacy Statement from time to time. We will notify you of any significant changes by posting the updated version on our website with a new effective date.

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8. Contact Us

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If you have any questions about this Privacy Statement or our data practices, please contact us.